Terms and Conditions
1. GENERAL INFORMATION
2. THE USER
The access, navigation and use of the Website, confers the condition of user (hereinafter referred to, indistinctly, individually as User or jointly as Users), for which they are accepted, since the navigation of the Website begins, all the Conditions herein established, as well as their subsequent modifications, without prejudice to the application of the corresponding legal regulations of mandatory compliance as the case may be.
The User assumes responsibility for the correct use of the Website. This responsibility will extend to:
• Make use of this Website only for inquiries and purchases or legally valid purchases
• Do not make any false or fraudulent purchase. If it could reasonably be considered that a purchase of this nature has been made, it could be annulled and the relevant authorities informed
• Provide truthful and lawful contact data, for example, email address, postal address and / or other information (See Legal Notice and General Conditions of Use).
The User declares to be over 18 years of age and have the legal capacity to enter into contracts through this Website.
SVOAR CORSE, S.L. does not ensure that the Website complies with the laws of all countries, either in whole or in part. SVOAR CORSE, S.L. declines any responsibility that may derive from said access.
The User may formalize, at his election, with SVOAR CORSE, S.L. the contract for the sale of the desired services in any of the languages in which these Conditions are available on the Website.
3. RESERVATION, PURCHASE OR ACQUISITION PROCESS
The duly registered Users can reserve or buy on the Website by the established means and forms. You must follow the online booking, purchase and / or acquisition procedure of SVOAR CORSE, S.L.
Likewise, the User must fill out and / or verify the information that in each step is requested, during the reservation or purchase process, before making the payment, the purchase data can be modified.
Next, the User will receive an email confirming that SVOAR CORSE, S.L. has received his reservation, order or request for purchase and / or provision of the service, that is, the order confirmation. And, in your case, you will be informed, also, by email when your purchase is validated.
The User acknowledges to be current, at the time of reservation or purchase, certain particular conditions of sale that concern the product and / or service in question and that are displayed next to the presentation or, where appropriate, image of it in your website page, indicating, by way of example, but not exhaustive, and depending on each case: name, price, location or characteristics, manner in which they will be carried out and / or cost of benefits; and recognizes that the execution of the purchase order or reservation materializes the full and complete acceptance of the particular conditions of sale applicable to each case.
All bookings received by SVOAR CORSE, S.L. through the Website are subject to availability and / or that no circumstance or cause of force majeure (clause nine of these Conditions) affects the provision of services. If there were difficulties in providing the service SVOAR CORSE, S.L. undertakes to contact the User and reimburse any amount that may have been paid as an amount.
5. PRICES AND PAYMENT
The prices displayed on the Website are the final ones, in Euros (€) and include taxes, unless, due to legal requirements, especially regarding VAT, a different issue is indicated and applied.
In no case will the Website add additional costs to the price of a product or service automatically, but only those that the User has selected and chosen voluntarily and freely.
Prices may change at any time, but possible changes will not affect orders or purchases with respect to which the User has already received an order confirmation.
The means of payment accepted will be: Credit or debit card.
Credit cards will be subject to checks and authorizations by the issuing bank, if said entity does not authorize payment, SVOAR CORSE, S.L. will not be responsible and can not formalize any contract with the User.
Once SVOAR CORSE, S.L. receive the reservation order from the User through the Website, a pre-authorization will be made on the corresponding card to ensure that there are sufficient funds to complete the transaction. The charge on the card will be made at the moment the confirmation of delivery and / or confirmation of the service provided in the established form is sent to the User.
6. DELIVERY OF KEYS
In those cases in which the physical delivery of the keys is required, deliveries will be made in the reserved space or apartment or in one of the next receptions.
Except in those cases in which there are unforeseen or extraordinary circumstances or, as the case may be, arising from the personalization of the services, the reservation consisting of the selection of the occupation date will be indicated as established in the Website.
If the User is not going to be at the place of delivery in the agreed time slot, he must contact the reception of the apartments in which he will be staying by any of the means specified in the booking confirmation to arrange the delivery of the key in another way or look for alternative solution.
For the purposes of these Conditions, it will be understood that the delivery has taken place or that the service is correct at the moment in which the User or a third party indicated by the User acquires the material possession of the key, which will be accredited through the signature of the passenger part at the agreed delivery address.
7. TECHNICAL MEANS TO CORRECT ERRORS
The User is informed that in the event that he detects that an error has occurred when entering the necessary data to process his booking request on the Website, he may modify them by contacting email@example.com through the Contact spaces enabled on the Website, and, where appropriate, through those authorized to contact the customer service, and / or using the contact information provided in the first clause (General information).
The User is referred to consult the Legal Notice and General Conditions of Use to obtain more information on how to exercise their right of rectification as established in Regulation (EU) 2016/679, of April 27, 2016, General Regulation of Protection of Data (RGPD), Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights (LOPD GDD).
In this same sense, the provision of a service that the User may contract on this Website is governed, since this same Law establishes that the Right of withdrawal will not be attended to the Users when the service has been completely executed, or when it has begun. , with the express consent of the consumer and user and with the acknowledgment on his part that he is aware that, once the contract has been fully executed by SVOAR CORSE, SL, he will have lost his right of withdrawal.
In the cases in which the User makes a reservation through the Holder's Website, no changes or refunds are allowed. The total amount of the reservation made on the same day it is made will be charged.
9. CANCELLATION POLICY
Cancellations up to 180 days before arrival will be refunded 100% of the amount charged.
If the reservation is canceled after 180 days and 90 days before arrival, 30% of the total reservation will not be refunded.
Cancellations from 90 days before arrival or in case of no-show, 100% of the total reservation will be charged to your credit card.
10. DISCLAIMER OF LIABILITY
Unless otherwise provided by law, SVOAR CORSE, SL will not accept any liability for the following losses, regardless of their origin:
• Any losses that were not attributable to any breach on their part
• Business losses (including loss of profits, income, contracts, anticipated savings, data, loss of goodwill or unnecessary expenses incurred).
Likewise, SVOAR CORSE, SL, also limits its liability in the following cases:
• SVOAR CORSE, SL, applies all the measures concerning to provide a faithful display of the service on the Website, however, is not responsible for the minimum differences or inaccuracies that may exist due to lack of resolution of the screen, or browser problems that are used or others of this nature
• SVOAR CORSE, SL, is not responsible for damages arising from a n malfunction of third-party platforms that link to this Website
• Technical failures that, due to incidental or other reasons, prevent the normal functioning of the service through the Internet. Lack of availability of the Website for maintenance or other reasons, which prevents the availability of the service. SVOAR CORSE, SL, puts all means at its disposal for the purpose of carrying out the process of booking, payment and receipt / delivery of users, however, disclaims liability for reasons that are not attributable to you, fortuitous event or force majeure
• In general, SVOAR CORSE, SL, will not be responsible for any breach or delay in the fulfillment of any of the assumed obligations, when the same is due to events that are out of our reasonable control, that is to say, that must due to force majeure.
11. WRITTEN COMMUNICATIONS AND NOTIFICATIONS
By using this Website, the User accepts that most of the communications with SVOAR CORSE, SL, are electronic (email or notices published on the Website).
For contractual purposes, the User agrees to use this electronic means of communication and recognizes that all contract, notification, information and other communications that SVOAR CORSE, SL, send electronically comply with the legal requirements to be in writing. This condition will not affect the rights recognized by law to the User.
The User can send notifications and / or communicate with SVOAR CORSE, SL, through the contact data provided in these Conditions and, where appropriate, through Contact spaces of the Website.
Likewise, unless otherwise stipulated, SVOAR CORSE, SL, can contact and / or notify the User in his or her e-mail address or at the postal address provided.
No waiver of SVOAR CORSE, SL, a right or specific legal action or lack of requirement of strict compliance by the user of any of its obligations shall mean, or a waiver of other rights or actions arising from a contract or the Conditions, or the User will not exonerate from compliance with their obligations.
No waiver of any of these Conditions or the rights or actions derived from a contract will take effect, unless it is expressly established that it is a waiver and is formalized and communicated to the User. written.
If any of these Conditions were declared null and void by a final decision issued by a competent authority, the rest of the clauses will remain in force, without being affected by said declaration of nullity.
14. COMPLETE AGREEMENT
These Conditions and any document to which express reference is made in these constitute the entire agreement between the User and SVOAR CORSE, SL, in relation to the object of sale and replace any other agreement, agreement or prior promise agreed verbally or by written by the same parties.
The User and SVOAR CORSE, SL, acknowledge having consented to the conclusion of a contract without having relied on any statement or promise made by the other party, except that which is expressly mentioned in these Conditions.
15. DATA PROTECTION
16. APPLICABLE LEGISLATION AND JURISDICTION
The access, navigation and / or use of this Website and the contracts to purchase products through it will be governed by Spanish law.
Any dispute, problem or disagreement that arises or is related to access, navigation and / or use of the Website, or with the interpretation and execution of these Conditions, or with the sale contracts between SVOAR CORSE, SL, and the User, will be submitted to the non-exclusive jurisdiction of the courts of Santiago de Compostela.
17. COMPLAINTS AND COMPLAINTS
The User can send SVOAR CORSE, SL his complaints, claims or any other comment he wishes to make through the contact information provided at the beginning of these Conditions (General Information).
In addition, SVOAR CORSE, SL, provides of official complaint forms available to consumers and users, and that these may request from SVOAR CORSE, SL, at any time, using the contact information provided at the beginning of these Conditions (General Information).